Booking & Payment
Clients are encouraged to book appointments in advance to ensure availability, with payments accepted via cash, card, or digital wallets at the spa.
Cancellations & Refunds
Notice of cancellation is required at least a few hours prior to the appointment, and services rendered are generally non-refundable..
Service Limitations
The spa reserves the right to modify or refuse specific treatments if they are deemed unsuitable for a client's health condition or physical safety.
User Conduct
Guests are expected to maintain a respectful, quiet, and professional demeanor to preserve the peaceful atmosphere for all clients and staff.
Privacy
All personal and health-related information provided during booking or consultation is handled with strict confidentiality and used only for service delivery.
Liability
The spa is not liable for any physical reactions to treatments caused by undisclosed medical conditions or for the loss of personal belongings on the premises.
